Return & Refund Policy
Thank you for your purchase. We hope you are happy with your purchase. However, if you have got any damaged product with manufacturing defects with your purchase for any reason, you can return it to us for an exchange. Please see below for more information on our return policy.
All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
To return an item, please email customer service at support@khanduapata.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase (Invoice), and mail your return to the following address:
KhanduaPata Ikat E-Store
Attn: Returns
Nuapatna, Tigiria, Cuttack,
Odisha, Pin- 754035
India
Return shipping charges will be paid or reimbursed by us.
After receiving your return and inspecting the condition of your item, we will process your exchange. Please allow at least 2 to 4 days from the receipt of your item to process your exchange. We will notify you by email when your return has been processed. No refund only exchange available.
For defective or damaged products, please contact us at the contact details below to arrange a exchange.
Please Note
● Product should be as folded as before. It should not be used or damaged by the customer.
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
Whatsapp- 9583244101
Email- support@khanduapata.com (or) khanduapata@gmail.com